Shipping

Nature Pure Online Store ships to all 50 states in the USA.

All products are shipped via UPS Ground Service unless USPS Priority Mail requested.

Insurance coverage is included for ALL parcels for safety and security.

You must provide the full name of the recipient of the parcel.

A complete address including suite/apartment number is required for customers who live in a building that contains multiple addresses and tenants.

You must provide the complete, accurate address at the time of ordering. We are NOT responsible for lost parcels due to incorrect or incomplete addresses.

No P.O. Box allowed in shipping address.

Once your order is shipped, you will receive an email that contains your package's UPS or USPS confirmation code. All packages are shipped from New York.

Shipping charges:

$6.25 for first item and $0.75 for each additional item.

(A $19.50 surcharge applies when shipping to Alaska and Hawaii. It will get applied automatically during checkout.)

Delivery standard: (not including Hawaii & Alaska):

East Coast: 3-5 business days*

Midwest: 5-7 business days*

West Coast: 7-10 business days*

* not including Weekends or Holidays!

Please note that this delivery standard is NOT guaranteed.

Actual delivery time may vary.

Guidelines for Returns

We hope you enjoy everything you buy from NaturePureSpa.com.

Full refund or exchange within 14 days of the date of delivery.

Travel Sets, perfumes, colognes, make up, hair dyes and other hair products

are not accepted for return or exchange.

Shipping charges on product returns are not refundable.

We cannot accept returns on overly used products.

NaturePureSpa.com reserves the right to refuse a return if there is suspicion of fraud or abuse in any part of our return program.

For damaged shipments, please save the box/packaging and contact us immediately.

We make every effort to ensure that your orders arrive to you intact and in the same condition they are in our store. All return/damage inquiries must be made within 2 days of receiving your order.

Refund

If you decide to return something, we do not make refund to your Credit Card that was purchased with.

Once return is confirmed we will send you a check for that amount instead, which will be sent to the billing address of that Credit Card that was paid with.

Payments

All Payments are made in U.S. dollars.

We accept the following Credit cards for online orders:

Visa,

Master Card,

American Express, and

Discover.